PRIVACY POLICY

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are informed that the personal data collected through this website will be processed by:

Controller: Mari Carmen Domenech Ramírez
ID Number (DNI): 47201044F
Address: Calle Miguel de Cervantes 12, 07730 Alaior, Balearic Islands, Spain
Email: info@artemisamoon.com

2. Data collected

Within the scope of the online store activity, the following categories of data may be collected:

Identification data: name and surname.
Contact details: postal address, email address, telephone number.
Billing data.
Data necessary for payment processing (full bank card details are not stored).
Order history.

3. Purpose of processing

Personal data will be processed for the following purposes:

Managing product purchases.
Processing payments.
Managing shipping and returns.
Issuing invoices.
Handling inquiries or complaints.
Complying with legal tax and accounting obligations.
Sending commercial communications only when the user has given explicit consent.

4. Legal basis

The legal basis for processing the data is:

The performance of the sales contract.
The data subject’s consent.
Compliance with applicable legal obligations.

5. Data retention

Personal data will be retained:

For as long as the commercial relationship is maintained.
For the legally required periods in tax and accounting matters (generally 6 years).
Until the data subject requests its deletion where legally possible.

6. Recipients

Data may be disclosed to:

Banking entities or payment platforms for payment processing.
Transport companies for order delivery.
Tax or accounting advisors.
Technology service providers (web hosting and maintenance).

Data will not be transferred to third parties except where required by law.

7. International transfers

If technology providers located outside the European Economic Area are used, it will be ensured that they provide adequate safeguards in accordance with the General Data Protection Regulation.

8. User rights

Users may exercise the following rights at any time:

Access
Rectification
Erasure
Objection
Restriction of processing
Data portability

To exercise these rights, a request must be sent along with a copy of the identity document to: info@artemisamoon.com

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Data security

The necessary technical and organizational measures are adopted to guarantee the security and integrity of personal data and to prevent its alteration, loss, unauthorized processing, or access.

10. Modifications

This Privacy Policy may be updated to adapt to legislative or technical changes.