GENERAL TERMS AND CONDITIONS OF SALE
1. Identification of the owner
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), it is hereby stated that the owner of this website is:
Owner: Mari Carmen Domenech Ramírez
ID Number (DNI): 47201044F
Address: Calle Miguel de Cervantes 12, 07730 Alaior, Balearic Islands, Spain
Email: info@artemisamoon.com
2. Purpose
These General Terms and Conditions govern the purchase of products offered through the website.
Placing an order implies full and unreserved acceptance of these conditions.
3. Purchase process
The purchase process is carried out electronically through the website and includes the following steps:
- Product selection
- Cart confirmation
- Entry of billing and shipping details
- Selection of payment method
- Order confirmation
Once the process is completed, the customer will receive confirmation by email.
4. Prices
All prices are shown in euros (€) and include applicable taxes.
Shipping costs will be indicated before completing the order.
The owner reserves the right to modify prices at any time, without affecting orders already confirmed.
5. Payment methods
Payment may be made using the methods available on the website.
Bank details are not stored by the owner when payment is made through secure external platforms.
6. Shipping
Orders will be shipped to the address provided by the customer during the purchase process.
Delivery time will depend on the destination and will be indicated at the time of purchase.
The owner is not responsible for delays attributable to the shipping company.
7. Right of withdrawal
In accordance with current regulations, the customer has a period of 14 calendar days from receipt of the product to exercise the right of withdrawal without providing any reason.
To exercise this right, the customer must notify it via email to info@artemisamoon.com.
The product must be returned in perfect condition and in its original packaging.
Return costs will be borne by the customer unless otherwise stated.
8. Defective products
In the event of a defective product or incorrect shipment, the customer must notify this as soon as possible via the indicated email address.
In such cases, the owner will bear the return costs and proceed with the replacement or corresponding refund.
9. Liability
The owner shall not be liable for damages resulting from improper use of the purchased products.
10. Data protection
Personal data provided during the purchase process will be processed in accordance with the Privacy Policy published on the website.
11. Applicable law and jurisdiction
These conditions shall be governed by Spanish law.
In the event of any dispute, the parties shall submit to the courts and tribunals that correspond in accordance with the law.